VIP Membership Reward Program.

• Only Members are eligible for the reward program.
• Sign Up if you already have not.
• You have to be logged in to take part in Reward Program.
• Check the actions you can take now to earn reward points.
• Redeem reward points as discounts in cart

Click here to take part in Loyalty Reward Program

Return Policy

• 14-day money back guarantee. Total refund will be made upon returning the product to us.
• Damaged items must be reported with proof within 14 days with valid documents and pictures focusing on the damaged parts.
• Buyers are responsible for return shipping and handling fees
• The proof of damaged product will be used for insurance claim if applicable.

Shipping Policy

• Items shipped within 1-2 business days via standard courier
• Registered Nepal Post is used for smaller package. This takes about 25- 30 days.
• Other expedited door to door couriers such as DHL, FedEx, USPS, EMS, Skynet are used for bigger shipments.
• Delivery time is generally 5-7 days for these expedited shipping methods.
• Shipping charge is calculated during checkout process based on weight after packing
• Insurance is done on applicable products which will be included in shipping cost
• Out of stock product can be back-ordered. We will inform you immediately on the time estimates of production time. Buyers can choose to agree and wait for the product to be completed. Or can ask for total refund or money back. They can also choose for another similar products. We are open to all possibilities.
• Handling charges are courtesy of Shakya Handicraft
• Terms and conditions are subject to change at any time.