We do have return policy of 30 days. However, Buyers are requested to make thorough inspection before they make a decision to purchase. If the items reach there in damaged condition it has to be reported with proof like pictures and additional supporting documents so that we can verify and make necessary insurance claim. If you have to return items returning Shipping and Handling fees are the responsibility of buyers. In order for the return to be accepted buyer has to inform and return it within 30 days and valid reason and proof has to be provided.
Refund
After we receive and inspect your return, we will send you an email notifying you of its arrival. In this email, we will inform you whether your refund has been approved or rejected. If your refund is approved, the refund process will commence, and the credit will automatically be applied to your original method of payment or credit card within a specified number of days. In case you haven’t received your refund yet, please check your bank account first. Afterward, you can contact your credit card company, as it may take some time before the refund is officially posted. You can also reach out to your bank. Usually, there is some processing time before a refund is posted. If you have completed all of the above steps and still haven’t received your refund, please
Contact UsExchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item or happy to get similar products, send us an email or
Contact us here. We will correspond with you for the best address to send the item back. Once we receive your package, we will immediately ship the product you would like to exchange with.
Margeret Madden
Beautiful bowl … quick service very plzed customer Thks ?
margeret madden
antrim, United Kingdom
Review left on Etsy by pinkdolphin2002 on Mar 29, 2016
Lunacywitch
Terrific bowl. Beautifully made with a lovely sound. Lovely bowl. Fast delivery.
Review left on Etsy by lunacywitch on Mar 6, 2020
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